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Leicester Mercury commented Opinion: Dying patient's wait for the call that never came

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Seven and a half thousand people are under the care of Birstall Medical Centre.They will be as alarmed as we are today to learn of its failings.We're not talking about the usual, everyday gripes about GP practices, such as a lack of appointments or restricted opening hours.We're talking about failing to call back a patient who died within 24 hours of contacting the centre for help.The rule-book says it should have been logged as a "significant event" and investigated as a serious...

Opinion: Dying patient's wait for the call that never came


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